Customer Service

 customer service

FILMtech is dedicated to providing the best customer service in the industry. This exceptional service sets FILMtech above the competition.

Every customer is treated as if they are the only customer. Direct personal communication, on each order, is a hallmark of FILMtech.

Immediate response times. Typically, FILMtech will have expected ship dates to our customers same or next day.

Every order, when completed and ready for shipment, receives an ASN (Automatic Shipping Notification)

FILMtech’s team is in constant communication regarding order updates and special handling, assuring our customers, in advance, of the expected in-plant dates.

FILMtech’s sales team takes a consultative approach, working closely with our customers to assure the product produced fits the application exactly. This “fit for use” positioning removes risk and possible failure in our customers’ value chain.

FILMtech builds trust with our customers, making our customers’ goals our priority and being a long-term partner.

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Getting In Touch

200 Industrial Drive
Bean Station, TN 37708
Phone: 865-767-3533
Fax: 865-767-3598